(your street city, state, zip) (date) (name street city, state, zip) Dear ____ (name): Thank you for your recent request to establish credit. We appreciate your interest in ____ (name of store). However, based on numerous credit information, we can only make shipments to you when cash is received with the order. We apologize for this but we know that you understand. If we can be of service to you further, please let us know. Sincerely, (name) (title)