Dear Thank you for giving [name of agency] the opportunity to make your travel arrangements for your recent trip to [destination] We hope that you were pleased with the air travel and the hotel accommodations that we arranged for you. We encourage your comments, insofar as that is the best means that we have for learning first hand if the representations of quality that are made to us are accurate. We will look forward to hearing from you and hope that you will afford us the opportunity to help you plan your next vacation or business trip. Thank you.