Dear

Your letter just arrived, and after reading it several
times to be absolutely sure of its content, I can say
how pleased I am with your decision to purchase your
plywood products from us.

Ours is truly a business whose future depends upon the
satisfaction of our customers.  Welcome to that family.
You can rest assured that we will strive to provide you
with the fastest most efficient service, along with the
highest quality products available.

Should you have any problems, or any ideas on ways that
we can improve our service, please feel free to call upon
me.  Again, welcome aboard.