Dear We feel that there must be a reason why you haven`t answered any of our inquiries about your overdue account in the amount of $ If there is a problem regarding the enclosed bill, won't you please telephone me at the above number, so that we can discuss the situation. Whatever the source of the problem is, we are in the dark until we hear from you. If this has been an oversight, please use the enclosed envelope to mail us a check for the full amount today. Thank you for your anticipated cooperation in the prompt handling of this matter.