ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ» º º º TOO MANY GECKOS! º º Copyright 1995 º º ANARCHY ENTERTAINMENT INC. º º All Rights Reserved º º º ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍͼ ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ TROUBLESHOOTING ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ Problem: "Cannot find file" message appears, and TMG! quits. Cause: There are files missing in your Too Many Geckos directory. Solution: Re-install Too Many Geckos. Make sure you have a complete version. Shareware versions can be downloaded from a variety of sources which are listed at the end of this document. If you are missing files from your registered version, contact technical support. Problem: "Not enough Memory" message appears and TMG! quits. Cause: There is not enough system RAM currently available to run TMG!. Solution: Run SETUP and enable virtual memory, setting the memory to the amount of actual memory in your machine. If you are running SMARTDRV, you can set it so it uses less system RAM. If you don't have at least 4 Meg of system RAM, you won't have much luck running TMG! Cause: TMG is being run from another application such as DOSSHELL, which won't release memory to TMG. Solution: Run Too Many Geckos! files from the DOS PROMPT only. Problem: I have a mouse, but there is no mouse cursor on my screen. Cause: Mouse drivers have not been installed. Solution: Install the mouse drivers. Usually as easy as typing the command MOUSE at the command line prompt. If you have a mouse which uses different drivers, consult your hardware user manual and find the name of the DOS mouse driver. Problem: I have a sound card, but I get no music. Cause: The proper I/O port has not been configured from SETUP. Solution: Run SETUP and configure the I/O port as specified in your soundcard's user manual. Cause: The FM sound card is not Adlib or SoundBlaster compatible. Soultion: Check your user manual to make sure your sound card is Adlib or SoundBlaster FM compatible. Problem: I have a sound card, but I get no sound. Cause: The proper I/O port has not been configured from SETUP. Solution: Run SETUP and configure the I/O port as specified in your soundcard's user manual. Cause: The soundcard is not SoundBlaster compatible. Solution: If you have an Adlib card, you will only be able to get music, as these cards were made before it was common to put digital signal processors on board. Problem: I can't solve the puzzles. Cause: Giving up too soon. Solution: Check the README.TXT file for hints, on-line help for instrucutions. All the puzzles have been checked and verified by Anarchy Entertainment Inc., and its Beta testers, that is to say, they all work! Persistance pays! Problem: Program hangs or crashes. Cause: We have no record of this, its a new bug. Solution: See if you can replicate it, then contact technical support to report a bug. Problem: My problem is not covered in this document Solution: Reboot your machine with a "clean" boot. If you are using DOS version 6.0 or higher, hold down the left SHIFT key to bypass AUTOEXEC.BAT and CONFIG.SYS. If you are using a DOS version lower than 6.0, make a boot disk with no AUTOEXEC.BAT and no CONFIG.SYS. Make sure you install the MOUSE driver from the command line. If this does not fix your problem, you need to re-install TMG! or get a new copy. ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ TECH SUPPORT ÄÄÄÄÄÄÄÄÄÄÄÄ Technical support can be utilized in three ways: E-Mail, WWW, FAX. E-MAIL: help@anarchyent.com WWW: http://www.anarchyent.com/ FAX: 1-609-737-3787 To obtain technical support, you must include the following: ÚÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ¿ ³ The phrase "ANARCHY ENTERTAINMENT TECH SUPPORT" ³ ³ ³ ³ Your NAME ³ ³ Your ADDRESS ³ ³ Your FAX NUMBER ³ ³ Your E-MAIL ADDRESS ³ ³ ³ ³ The Type of system you are using: ³ ³ Processor ³ ³ Total System Memory ³ ³ Operating System Version ³ ³ Type of mouse (PS/2 or serial) ³ ³ Mouse Driver Version ³ ³ ³ ³ A COMPLETE and DETAILED description of the problem. ³ ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÙ ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ