--------------------- Questions and Answers --------------------- Q: How can I improve the look and performance of Virtual Pool? A: Using the proper Video Driver will enhance the resolution and performance of Virtual Pool. To set up your Video Driver, first select "VIDEO SETUP" from the Main Pool Menu within the game. A window will open, displaying the currently installed video drivers. Click on the proper driver to select it, then choose OK. The game will then switch to high-res mode. As the selection of drivers is based upon the actual chip used in your video card, you may wish to review the Video Setup Option on the Start-Up Menu for more complete information on selecting the proper driver for your Video Card, or press (R) from the StartUp menu, and use the Auto- detect Feature to scan for the correct driver to use. Q: There is no Video Driver included for my Video Card. What should I do? A: Contact Interplay and see if a driver for your card is available. Interplay Tech Support: 714.553.6678 - BBS 714.252.2822 Q: I called Interplay and there isn't a driver available for my Video Card! Now what? A: Sorry. New brands of video cards are being manufactured all the time, so it's possible that a driver for your card will be available soon. Also note that some Video Cards are not powerful enough to support Virtual Pool in High-Res Mode; therefore, no video drivers can be created for them. All Video Cards will however support the default low-res mode. Q: My mouse doesn't work -- what should I do? A: You either need to install a DOS Mouse Driver before starting Pool or, even better, set the Serial Port Option in the "DEVICE SETUP" Menu from within the game. Use the ESCape key to bring up the Main Pool Menu, the arrow keys to move the cursor to "DEVICE SETUP", and the key to select. On the Device Menu, switch to the appropriate Serial Port for your mouse, then move the cursor to "OK" and press . Selecting a Serial Port will start the Virtual Pool Mouse Driver, which has been specially designed for the game, and may provide better performance. If you make a mistake and select the wrong Serial Port, simply re-enter the menu system,highlight the proper selection; then press . Note that your mouse must be 100% Microsoft Compatible to use the Virtual Pool Mouse Driver. If you have a PS/2, or another type of system that uses a BUS style mouse, you must use a DOS Mouse Driver when running Virtual Pool. Q: My sound card was not listed under Sound Setup -- which sound card do I select? A: Most sound cards are compatible with Sound Blaster, so try Sound Blaster Pro 2 or 16. If that doesn't work, try Sound Blaster 1, 1.5, 2, or Pro 1. As a last resort, you may use the Adlib Driver. Q: Why won't Tracking turn on and why doesn't Undo or Replay work? A: Tracking, Undo, and Replay are only available while in Practice Mode, or while playing against another person on the same computer. Q: Why don't the balls follow the paths shown by the tracking lines? A: Ball paths are highly dependent on cue ball speed. If the cue ball is not struck at the force shown by the tracking lines the balls may not follow the paths. This is especially true of the cue ball. Use the space bar to strike the balls with the force shown by the tracking lines and the balls will follow the exact paths. Hold down the F key and move the mouse back (towards you) to Decrease the Force; move the mouse forwards (away from you) to Increase the Force. Q: Sometimes I can't see the balls after shooting. What can I do to be able to see the entire shot? A: One way is to zoom out during the shot by pressing the left mouse button and moving the mouse up (away from you) (ZOOM OUT). Alternately, you may press "O", which will give you an overhead view of the entire table. Q: I'm practicing a shot over and over and want to see the result without waiting for all the balls to stop rolling. How can I get to the end of a shot quickly? A: Use the Zip (Z) key to automatically zip to the end of the shot. The balls will all move to the position they would have ended up in had they been allowed to roll to a stop naturally. Q: When I try to use the Remote Play Mode over my Local Area Network a message saying "IPX driver not loaded" appears. What's wrong? A: Virtual Pool requires an IPX driver for remote play over Local Area Networks (LAN). Look for a file named IPX.COM in the software supplied with your network card. Install the IPX driver by typing IPX in the directory with that contains the file IPX.COM. Q: I'm trying to shoot a ball down the rail but the pocket is off the screen. If I zoom out far enough to see the pocket, the balls are too small for accurate aiming. Is there a way to see the pocket without having to zoom out so far? A: Yes. Use the Center (C) key to reposition the viewing center on the screen. Hold down the C key and move the mouse to change the view center to the right or left screen edge. Q: I load a Trick Shot, but when I take the shot, it completly misses the target. What are you guys trying to pull? A: Instead of using the mouse to make the shot, use "R" to replay the shot, and you'll see that it does in fact work correctly. After watching the shot, press "U" to undo the shot and then try it yourself. Note that most trick shots are very difficult, and it might take a bit of practice to make the shots yourself. Q: Virtual Pool runs too slow on my computer. Is there anything I can do to speed things up? A: Yes. Select Preferences from the Main Menu, and turn off one or more of the Display Options, (Show Background, Ball Numbers, Ball Shadows, and/or Window size). By reducing these display options, Virtual Pool should run quickly on any computer that meet the minimum requirements. Q: I Still have Questions. Where can I get more help? A: Check the other options on the Start-Up Menu for specific help on a variety of topics. Press F1 while in the Game to start the Virtual Pool Online Help System. Read the Command Keys file for a listing and description of all the hot keys in Virtual Pool. Q: Is there any other place I can get help? A: Yes. Log on to the Interplay BBS and Join Conference 7, the Virtual Pool Conference. While you're here you can read the questions and answers left by other users, ask your own questions to our Virtual Pool Expert, and even download new Trick Shots! Also check for other Virtual Pool Conferences or Forums on the Internet, AOL, CompuServe, other Online Services, or your favorite local BBS. Interplay BBS: 714.252.2822 Internet: support@interplay.com Interplay Tech Support: 714.553.6678 or write: Interplay Attn: Customer Service 17922 Fitch Avenue Irvine, CA 92714