Voice:+1(301)924-3594, generally answered from 7AM to Midnight M-F and many weekend hours. Shift changes from 8AM to 9:30AM and 5PM to 7:30PM will occassionally get an answering machine. Local time (Olney MD) is usually +5 GMT. Personal/Private line for emergencies and authorized use only:+1(301)774-4218.
Cellular phone: By prior arrangement only.
Iphone (Internet Phone): By appointment (or often in the evenings from 0100 to 0400 GMT). Send us Email with the time (GMT) you wish to talk.
Fax:+1(301)963-2708 - 24hours, but often queued for evening delivery. This line is often answered by a Fax operator. If you hear a voice and do not need to communicate with the operator, just proceed with sending the Fax. This fax is limited to 9600bps transmissions. A second fax line is shared with our BBS +1(301)774-1486 with an automatic switch. Other PC (14.4 Fax/V.27) fax cards can generally be placed on-line by appointment only. Call for numbers and availability (recommended for long international faxes, or faxes requiring OCR on receipt).
BBS:+1(301)774-1486. 24 hours per day. Zoom 24K V.FC/V.32bis/V.32 with PCBoard 15.2 BBS Software. There's very little to download, other than the shareware versions of EMS Library Listings. This BBS is primarily for author submissions and EMS employee/contractor uploads.
FTP: Shareware versions of some of EMS's shareware library directories are available on SimTel mirrors in the ems_prof directory. Oak.oakland.edu is a good choice. No uploadable private FTP site is currently available. Please FTP to oak.oakland.edu, SimTel archives or any other anonymous FTP site with high speed connections, and advise us by mail of any files you wish us to publish. Files may also be sent as MIME attachments or uuencoded to eengelmann@worldbank.org or ems@wdn.com. If you are sending submissions for EMS's technical shareware libraries, please indicate which library(s) the file is for.
WWW:http://www.wdn.com/ems or http://www.xmission.com/~wwwads/ems. Please contact us with suggestions or problems.
Email: ems@wdn.com. Usually checked several times per day. MIME attachment and uuencode support. Checked twice per day. Limits message/attachment sizes to 100K.
X.400 mail: G=Eric;S=Engelmann;C=USA;A=MCI;P=WorldBank.
Paper Mail and Deliveries: 4505 Buckhurst Ct.; Olney MD 20832-1830; U.S.A. U.S. Mail deliveries in the Olney area are 99.7% reliable but are occasionally several days later than expected. UPS deliveries are 99.95+% reliable and delivered on time. Personal deliveries can be made by prior arrangement ONLY from 8AM to 11PM, M-F and many weekend/holiday hours.
Critical Pickups: If you are in the DC area for only a very brief time and need to pick up something from Eric Engelmann or EMS, we can generally arrange a pickup at the Wine Rack store, across the street from the National Institute of Science and Technology (NIST) in Gaithersburg, at the Montgomery Village exit #10 from I-270.