Common Questions and Problems With BassDuel The following represents the most common questions and problems encountered with BassDuel. Before calling or writing us, please read the instruction manual thoroughly. The instructions are contained in a file on your disk called BDUEL.DOC. We have found that many questions can be answered right there. [1] PROBLEM: "I can't manually scroll to another section of the lake". SOLUTION: First, make sure the NUM LOCK is not set on your keyboard. Then, be sure you are using the NUMERIC KEYPAD ARROWS, not the separate cursor control arrows on 101 key enhanced keyboards. Remember to press the SHIFT key while you press the arrow keys. If that won't work, try using the 2,4,6, & 8 keys in the top row of your MAIN KEYBOARD (NOT the "F" keys!). Do not use the SHIFT key when using this method. [2] PROBLEM: "Sometimes 'garbage' appears when I try to scroll the screen or select a rod or bait". SOLUTION: BassDuel needs lots of FREE memory. Just because your computer has 640k or more of memory doesn't mean it's all free for BassDuel to use. We have found that memory resident programs (TSR'S) are one of the main causes of this problem. Programs like RAM DISKS, PRINTER BUFFERS, KEYBOARD ENHANCERS and MENU programs should not be loaded before running BassDuel. These programs occupy memory space even when not running, thus making it unavailable to BassDuel. Another occasional cause of this problem is lack of sufficient memory on your EGA card. Many of the older EGA cards only had 64k or 128k of video memory. They should have 256k to properly run BassDuel. [3] PROBLEM: "The program tries to start, but then stops." SOLUTION: One of the main causes of this problem is too many open files. DOS only allows 15 open files per process. Check your CONFIG.SYS file to be sure it contains the following two lines: FILES=20 BUFFERS=20 BassDuel tries to open several files when it starts. It then assumes they were open for its use. If in fact they were NOT opened, the program may hang waiting for them to be available. The two lines described above will help prevent this from happening. [4] PROBLEM: "I cannot save a game to the disk." SOLUTION: Many people try to save games (to be played later) on the original distribution diskette. A saved game uses about 63k of disk space, and the distribution diskette must have at least that much free if you expect to save a game. Sometimes, people have a clock or some other interrupt driven program running at the same time they're running BassDuel. Since these programs use interrupts, they can 'steal' time from BassDuel. If one of these programs decides to 'steal' its time while BassDuel is writing to the disk, the resultant file may be damaged. This is because DOS itself is inherently non-reentrant, and BassDuel uses DOS facilities to write to the disk. See #3 above as well. [5] PROBLEM: "I cannot restore a saved game." SOLUTION: See #3 and #4 above. Also, make sure ALL files that are supplied on your BassDuel distribution disk are in the same directory as BASSDUEL.EXE. [6] PROBLEM: "BassDuel does not always save my record catches properly!" SOLUTION: See #3 above. Also, some people thought they were clever, and tried to edit the BIGF.TXT and/or the BIGS.TXT files. Don't try it! One misplaced space or deleted/added line can mess the files up beyond repair. [7] PROBLEM: "I get a RUNTIME ERROR 002 then the program stops!" SOLUTION: This means that BassDuel cannot open a file it needs. This can happen if you do not have all the files that are supplied on the original distribution diskette in the same directory as the main program, BASSDUEL.EXE. It can also happen if you are missing a file altogether. Also, refer to item 3, above. [8] PROBLEM: "I get a runtime ERROR 004 then the program stops!" SOLUTION: This means that access to a file needed by BassDuel has been denied by DOS. Make sure there is no write-protect tab on your diskette, and see item 3 above. [9] PROBLEM: "I have an IBM PS-2. The program reports that it detects a VGA card then stops, hanging up my machine". SOLUTION: Some models of PS-2 computers have the MCGA video mode. This mode (320 x 200 x 256 colors) is a subset of the VGA specification. These computers report VGA when queried by BassDuel. BassDuel then assumes that since a VGA card was detected, that it should use the maximum screen resolution it can, which is 640 x 350, 16 colors. BassDuel requires a true VGA or EGA video system to run. [10] QUESTION: "I have a VGA card in my machine, yet the program seems to run in 16 color EGA mode. Why, and how do I make it utilize the 256 colors of my VGA?" ANSWER: See item 9, above. BassDuel runs in the EGA mode of your VGA card. It does not support true VGA (640 x 480 x 16 colors) at this time. [11] QUESTION: "I have a Tandy machine that supports 16 color CGA mode. Is there a way I can run BassDuel in this mode? ANSWER: No, at least not at this time. BassDuel requires EGA or VGA to run. [12] PROBLEM: I KNOW I have an EGA card in my computer, but BassDuel won't run. It tells me that it needs EGA! SOLUTION: If you're SURE you've got an EGA card in your computer, try forcing BassDuel to use it by starting the program with this command line: BASSDUEL -e This makes BassDuel assume that an EGA card exists. Some older cards are not recognized by BassDuel, and this may still allow it to run on your machine. BE CAREFUL though! Using this command can "hang" machines that don't really have an EGA card.